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RETURNS

RETURNS/EXCHANGE

 

WHAT DO I DO IF MY ITEM IS FAULTY?

IF YOU HAVE RECEIVED A FAULTY ITEM EMAIL US RIGHT AWAY AND DETAIL THE FAULT, WE WILL PROVIDE YOU WITH A FULL REFUND OR A REPLACEMENT.

 

WHAT IS YOUR REFUND/EXCHANGE POLICY?

WE ACCEPT RETURNS/EXCHANGES ON FULL PRICED ITEMS WITHIN 5 DAYS RECEIPT OF THE DELIVERY, THIS EXCLUDES SALE ITEMS. YOU MUST OBTAIN A RETURN ACCEPTANCE BY SENDING A MESSAGE TO +1 778 988 4067 OR EMAILING SUPPORT@REVOSSAFASHION.COM

ITEMS MUST BE UNWORN, UNDAMAGED AND IN THE EXACT CONDITION THEY WERE RECEIVED. WE RESERVE THE RIGHT TO REJECT A REFUND SHOULD WE DEEM THE GARMENT TO BREACH THESE CONDITIONS. UNFORTUNATELY, WE CANNOT REFUND OR EXCHANGE SWIMWEAR/BODYSUITS AS IT IS AGAINST HYGIENE REGULATIONS.

RETURNS WILL BE PROCESSED WITHIN 3 DAYS RECEIPT OF THE GOODS. ALL REFUNDS WILL BE ISSUED IN THE FORM OF STORE CREDIT THAT IS VALID FOR 3 MONTHS FROM DATE OF ISSUE.

*INTERNATIONAL ORDERS PLEASE CHOOSE CAREFULLY AND READ ALL PRODUCT DETAILS AND SIZING ADVICE BEFORE PURCHASING TO ENSURE YOU HAVE SELECTED THE RIGHT GARMENT. NO EXCHANGE/REFUND ON INTERNATIONAL ORDERS.

 

HOW DO I REFUND/EXCHANGE AN ITEM? 

EMAIL US AT SUPPORT@REVOSSAFASHION.COM TO NOTIFY US OF YOUR RETURN.

YOU CAN RETURN YOUR ITEM ONLY IF IT ABIDES TO THE ABOVE CONDITIONS. 

 

DO I HAVE TO PAY POSTAGE FOR A RETURN?

YES, YOU WILL NEED TO COVER ALL POSTAGE COSTS UNLESS REVOSSA FASHION HAS SENT YOU A FAULTY ITEM OR HAS MADE AN ERROR.


       NON-RETURNABLE:

      ALL ITEMS PURCHASED ON SALE (INCLUDING DISCOUNT/PROMO CODES)

      ALL ITEMS MARKED FINAL SALE

      HAIR ACCESSORIES

      INTIMATES, BODYSUITS & SWIMWEAR

       

      INTERNATIONAL ORDERS:

      ALL INTERNATIONAL ORDERS ARE FINAL SALE!

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